Shop Policies

{ Shipping Information }

Address

When ordering please be sure that the mailing address provided at checkout is both current and accurate. This is the address your purchase will be sent to. If you would like to send your order(s) to a different address, please note this at checkout.

Delivery Time

Please allow three weeks for custom prints to ensure there is adequate time for revisions and shipping.

Standard, "ready to ship" prints will be shipped within three business days of purchase confirmation. All custom posters/art prints will be shipped within one week of the customer's approval of the final draft. Custom stationery/invitations will be given an estimated timeline for delivery based on the size of the order.  Please allow additional time for delivery.

Unless requested, your order will be shipped via USPS First Class Mail, with delivery confirmation. The estimated delivery time once shipped is between 3-5 days. The post office does not guarantee this estimate, however, and packages can occasionally take up to 14 days to arrive. Though this is very rare, unfortunately it does happen. If you would like to upgrade to Overnight Express Mail, you may select this choice at checkout. 
  

 

{ Refunds & Exchanges }

A draft will be sent to those who purchase custom items for review prior to printing. All edits are included in the price of the poster. **Please keep in mind that every computer monitor is different and colors can and will vary between monitors. Therefore, I cannot guarantee an exact match between the color you see on your screen and the color that is printed. I will, however, do my best to accurately capture the color you desire.**

Due to the nature of the product, refunds are not available on custom items. If you purchase a non-custom item, Paperful Press will gladly exchange your purchase for one of equal value.

 

{ Framing }

Frames and mats are not included with your purchase.

If you like the look of the 11x17 posters in my shop, they are displayed in 18x24 inch frames. This is a standard frame size that can be found at most craft stores including Hobby Lobby and Michael's Arts and Crafts. (Both of these stores often offer these frames 1/2 off one week per month. Both stores also offer 40% off coupons on their websites.) This size allows for an even 3.5 inch border on each side of your print.

 

{ Questions & More }

Have a question that is not answered here? Please feel free to send Paperful Press a message by clicking the Contact tab.

Would you like to commission a custom piece?  Please contact Paperful Press through the Contact tab with details regarding your request.

Paperful Press is happy to announce that we are now accepting wholesale orders on standard prints.  Please contact us through the Contact tab for more information.